Shipping policy

Shipping is a flat ₹49 per order. Orders of ₹999 or more ship free. The exact charge for your order is always shown at checkout before you pay — there are no surprises after payment.

Serviceable pincodes are checked at checkout. If we can’t deliver to your pincode yet, checkout will tell you before any payment is taken.

Orders are typically packed and dispatched within 1–2 business days of payment confirmation. Courier delivery usually takes 2–7 business days depending on your location; remote pincodes can take longer.

You’ll receive the courier name, AWB number and a tracking link on your order page once your parcel ships.

If your parcel arrives damaged, items are missing, or tracking has been stuck for more than 7 days, write to support@organikaly.com with your order number (and photos, for damage). We’ll investigate with the courier and make it right with a replacement or refund as per our refund policy.

We can’t reroute a parcel once it’s with the courier. If you need to change a delivery address, contact us before your order ships.